Privacy Policy

Last Updated: February 25, 2025

This Privacy Policy describes how Faster Cashflow Inc. (“Faster Cashflow,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, interact with our content, or access our client portal. We are committed to handling your information responsibly and transparently.

By accessing our website or using our Services, you acknowledge that you have read and understood this Privacy Policy.

  1. WHO WE ARE

Faster Cashflow Inc.
1100–1200 West 73rd Avenue
Vancouver, British Columbia, V6P 6G5
Email: hello@fastercashflow.com

We provide fractional CFO services and a full fractional finance department that cleans financial data, installs strong systems, builds forward-looking models, and delivers investor-ready reporting.

  1. INFORMATION WE COLLECT

We collect personal information in two ways: information you provide directly and data collected automatically through your use of our website or platforms.

2.1 Information You Provide to Us

We collect the following information when you submit forms, request information, book calls, or otherwise interact with our Services:

  • Name
  • Email address
  • Phone number
  • Job title or role
 
SMS Communications: If you provide your phone number directly to our team or contact us by text message, we may use your phone number to communicate with you via SMS regarding your account, service inquiries, or ongoing client matters. SMS is used only for one-to-one service communication and not for marketing or promotional purposes. Message frequency varies. Standard message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.

Mobile opt-in data and consent information will not be shared with third parties for marketing or promotional purposes.
 

We do not collect payment information or sensitive financial data through our website.
Sensitive financial data is collected only during client engagements and is governed by our service agreement—not this website Privacy Policy.

2.2 Information Collected Automatically

When you visit our website, we collect limited usage data:

  • Cookies
  • Website analytics (via Google Analytics)

This information helps us understand website performance, user behavior, and traffic patterns.

No advertising trackers or retargeting pixels are used.

  1. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

  • To respond to inquiries and communicate with you
  • To deliver and operate our Services
  • To allow customers to access our secure client portal
  • To maintain and improve website performance
  • To send optional marketing communications through HubSpot (opt-out available)
  • To comply with legal requirements and security obligations

We do not sell personal information.

  1. CLIENT PORTAL (SUBDOMAIN ACCESS)

Customers may log in through a secure subdomain (e.g., app.fastercashflow.com) to access documents, reporting, and communication related to their engagement.

We process login credentials only for authentication and secure access.
Portal data is separate from website data and operates under service-specific confidentiality terms.

  1. USE OF COOKIES AND ANALYTICS

We use Google Analytics to collect aggregated, non-identifiable information about:

  • Page visits
  • Session duration
  • Navigation patterns
  • Device/browser types

You can manage or disable cookies in your browser settings.

  1. THIRD-PARTY SERVICE PROVIDERS

We share personal information only with essential service providers who support our operations:

  • Gmail / Google Workspace – email communications
  • Microsoft Outlook / Microsoft 365 – email and internal operations
  • Stripe – payment processing for client invoices (no card data collected by us)
  • HubSpot – marketing email delivery
  • Google Analytics – website analytics

All providers have their own privacy policies and maintain industry-standard security.

  1. INTERNATIONAL DATA TRANSFERS

Because we use global vendors such as Google, Microsoft, Stripe, and HubSpot, your personal information may be processed or stored in the United States or other jurisdictions outside of Canada.

We ensure that third-party partners implement appropriate safeguards to protect your information.

  1. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information until the user requests deletion or until it is no longer needed for the purposes described in this Policy.

Marketing email data is retained until a user unsubscribes or asks for removal.

  1. YOUR PRIVACY RIGHTS

We support global privacy expectations. Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time
  • Opt out of marketing emails
  • Request data portability
  • Restrict or object to certain processing activities

To exercise any of these rights, email:
hello@fastercashflow.com

We will respond in accordance with applicable privacy laws.

  1. SENSITIVE INFORMATION

We do not collect sensitive financial information through our website.

Sensitive client financial data (e.g., accounting system access, financial statements, banking information) is collected only during active engagements and is governed by your service agreement, not this website policy.

Automation or AI tools used in our workflows do not process sensitive financial information.

  1. SECURITY MEASURES

We implement reasonable administrative, technical, and organizational security safeguards, including:

  • Encryption in transit (SSL)
  • Secure authentication for client portal access
  • Restricted access to personal information
  • Vendor security standards (Google, Microsoft, Stripe)

However, no data transmission or storage system can be guaranteed 100% secure.

  1. THIRD-PARTY LINKS

Our website may include links to third-party websites or tools.
We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The “Last Updated” date at the top indicates the most recent revision.

Continued use of our website or Services after updates indicates acceptance of the revised Policy.

  1. CONTACT US

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Email: hello@fastercashflow.com